IT Analyst (Application & Data)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH124732_1677479863
Salary S$3000 - S$3500 per month
Consultant Name Reine Sim Wen Yih
Consultant Email
Consultant Contact No. 6232 5255
EA License No. 02C3423
Consultant Registration No. R21103357

Roles & Responsibilities:

Application and enhancement design and implementation

  • To design and implement improvements to business processes and data, that are enabled through technology.
  • To discover, elicit and analyze requirements.
  • To work with local and group IT teams to design and drive projects.
  • To document application and data design.
  • To manage and drive deliverables from vendors.
  • To coordinate SIT and UAT testing before implementation.
  • To coordinate or conduct user training.
  • To develop user guides and system manuals.

Application support and maintenance

  • To plan and implement technology upgrades to ensure system operates on supported components.
  • To plan and design for capacity growth.
  • To maintain and support the system to maximize system availability.
  • To conduct and refine disaster recovery exercises to achieve RPO and RTO.
  • To design and operate applications that are compliant with group level IT policies in terms of governance, cyber security and operational requirements.
  • To maintain system architecture diagram, technical and functional design, operations manual and other system documentation.
  • To rectify all defects or implement timely workarounds.

Data Analysis Support

  • To support business users in troubleshooting data ETL operations.
  • To support business users in querying or integrate data from various sources. E.g., MySQL, MS SQL, CSV files, PowerBI.


  • Diploma in Computer Science, Information Systems or related disciplines.
  • Min. 1 year of working experience in IT maintenance and operational support.
  • Skillsets: Frontend - HTML, CSS, JavaScript; Backend - Python, PHP, AngularJS, SQL; Database (MSSQL, MySQL, or MongoDB); Basic AWS cloud administration
  • Experience in software delivery life cycle as a project lead role.
  • Experience in stakeholder management and fronting the users.
  • Ability to problem solve, to analyze and break down complex problems into actionable items.

Reine Sim Wen Yih EA License No.: 02C3423 Personnel Registration No.: R21103357

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