IT Engineer | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH116530_1658303922
Salary S$3000 - S$4500 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

Job Scope:
Computer and Systems Administration Computer

  • Installing and configuring computer hardware, software, systems, printers and scanners
  • Responding in a timely manner to service issues and requests, providing technical support across the company (Singapore and France)
  • Setting up accounts, rights for new users, following the Company procedures
  • Monitoring Server Room and Managing Backups Tapes
  • Provide End Point Security management at desktop level
  • Maintain all operating systems used by the company
  • Administrating file permissions and user accounts
  • Maintaining all desktops and laptops computers patches (WSUS)

Telephone Services and Video conferencing systems

  • Maintaining Phone services and video conferencing systems up-to-date and operational (Cisco)
  • Liaising with Group Helpdesk (France) for connecting Rooms
  • Helping local Users to setup Video Calls (Tixeo)

Helpdesk and Users Support

  • Using Helpdesk software to record and follow-up daily requests and/or incidents
  • Helping Local users to liaise with Group Helpdesk for any connection or credentials issues (Applications, External Portal)
  • Helping Expat users or Group Visitors to connect their Group computer (Network Access grants)
  • Helping users to fix any basic Computer problem
  • Helping users for Desk installation and/or Move (Cabling)


  • Monitoring Daily the Anti-virus platform (EPO) and Patches (WSUS), and tracking Computers updates
  • Monitoring the Threat detections on EPO and reacting in case of Computer/Server infection
  • Backing HR to register Faces and Fingerprints on Biostar System
  • Backing QHSE Manager for Door Access Alarm Systems
  • Backing up IT Manager for configuring Printing Access (Fjx)
  • Restoring Users files from Backup Systems (BackupExec)

Job Qualifications:

  • Diploma or Degree in Computer Science, IT Engineering or any related field
  • With 2 or more years' working experience in IT support field
  • Experience in computer hardware, software, server & networking
  • Able to manage user expectation
  • Possesses good communication skill
  • Able to work independently as well as in a team with good analytical skill and able to multi-task

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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