IT Engineer | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH116530_1658303922
Salary S$3000 - S$4500 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Job Scope:
Computer and Systems Administration Computer

  • Installing and configuring computer hardware, software, systems, printers and scanners
  • Responding in a timely manner to service issues and requests, providing technical support across the company (Singapore and France)
  • Setting up accounts, rights for new users, following the Company procedures
  • Monitoring Server Room and Managing Backups Tapes
  • Provide End Point Security management at desktop level
  • Maintain all operating systems used by the company
  • Administrating file permissions and user accounts
  • Maintaining all desktops and laptops computers patches (WSUS)



Telephone Services and Video conferencing systems

  • Maintaining Phone services and video conferencing systems up-to-date and operational (Cisco)
  • Liaising with Group Helpdesk (France) for connecting Rooms
  • Helping local Users to setup Video Calls (Tixeo)



Helpdesk and Users Support

  • Using Helpdesk software to record and follow-up daily requests and/or incidents
  • Helping Local users to liaise with Group Helpdesk for any connection or credentials issues (Applications, External Portal)
  • Helping Expat users or Group Visitors to connect their Group computer (Network Access grants)
  • Helping users to fix any basic Computer problem
  • Helping users for Desk installation and/or Move (Cabling)



Security

  • Monitoring Daily the Anti-virus platform (EPO) and Patches (WSUS), and tracking Computers updates
  • Monitoring the Threat detections on EPO and reacting in case of Computer/Server infection
  • Backing HR to register Faces and Fingerprints on Biostar System
  • Backing QHSE Manager for Door Access Alarm Systems
  • Backing up IT Manager for configuring Printing Access (Fjx)
  • Restoring Users files from Backup Systems (BackupExec)



Job Qualifications:

  • Diploma or Degree in Computer Science, IT Engineering or any related field
  • With 2 or more years' working experience in IT support field
  • Experience in computer hardware, software, server & networking
  • Able to manage user expectation
  • Possesses good communication skill
  • Able to work independently as well as in a team with good analytical skill and able to multi-task

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy