Responsibilities

• Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required.
• Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT inquiries in an efficient manner
• Ability to understand internal users' needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our internal users to achieve total customer satisfaction

Requirements

• Diploma or Degree in science / technology / engineering or in related majors.
• At least 4-7 years of relevant work experience in IT Helpdesk
• Must have experience in Windows 10 and Office 365 knowledge
• Able to work in shift and weekends as and when required

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rupa Kankariya
Personnel Reg No.: R1441955
EA License No.: 02C3423

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy