IT Security Specialist (Web) | Bank | Contract

Location Singapore
Discipline Banking & Finance
Job Reference BBBH128221_1685347020
Salary Negotiable
Consultant Name Charmane Castillo Lalog
Consultant Email charmane.lalog@manpower.com.sg
Consultant Contact No. 6232 8801
EA License No. 02C3423
Consultant Registration No. R1767650


Person will be responsible for following responsibilities in day-to-day work:

  • Focal Point of contact for Technical management of Menlo Web Isolation Platform ("Menlo"). Person will primarily be responsible for managing the Menlo setup and ensuring the service is available, functional, and up-to-date;
  • Propose, plan and execute timely upgrades to ensure that the Menlo setup remains current and active coordination with product support vendors for any product related issues or bugs;
  • Propose, plan and execute actions to ensure that web traffic requests for identified users are routed through Menlo solution;
  • Collaboratively work with network and other infrastructure teams globally for related issues;
  • Maintaining and Reporting the various KPI indicators pertaining to the technologies under administration scope and leading the report actions;
  • Vulnerability Scanning and Remediation of the technologies under management scope and planning the periodical Technology Upgrades- testing and implementation;
  • Identify Risks under respective technology under ownership, maintain Risk Register and work towards closure of risks and issues;
  • Escalate- discuss and consult- technical issues, Incidents, RFC roadmaps and Problem tickets as required to next levels and Management in timely manner;
  • Provide technical subject matter expertise on the solutions under technical ownerships;
  • Perform Root Cause Analysis for Major Incidents and provide report in timely manner and maintain proactive follow-ups to close the actions, and perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, hardware/software troubleshooting;
  • Prepare and provide different reports (weekly/monthly/ad-hoc) as necessary for Operations;
  • Perform changes or work on incidents during weekends as necessary;
  • Participate in periodical Disaster Recovery and Business Continuity exercises as per the plan;


Work Schedule

  • Work schedule is mainly focused to support Asia and EMEA (Paris) time zone;
  • Work Hours: 2 PM - 11 PM SGT (with 1 week of General shift 9 AM - 6 PM SGT as per rotation).
  • Rotational Shift schedule is followed between general and afternoon hours;
  • Candidate have to be standby to support critical issues reported outside of business hours and on weekends. This will be based on On-call Schedule roster which is pre-defined


Requirements:

  • Degree in Information Technology or Computer Science or any related field
  • At least 8 -10 years of IT experience with minimum 5 years of hands-on experience in network security managing web traffic proxies or web phishing prevention/web isolation platforms e.g. Menlo Web Isolation Platform
  • Working & hands-on experience in administering the Menlo Web Isolation Platform and any of the Web Proxies solutions;
  • Experience in managing Production setup in Run (Operations) mode;
  • Ability to apply Risk based approach while working on assigned responsibilities;
  • Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
  • Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is a plus
  • Must have good understanding of ITIL processes and comfortable working in process oriented environment;
  • Ability to work independently and as well as a part of team and is able to work under minimal supervision;
  • Security Certifications: Comptia Security+, CISSP is a plus



Interested Applicants, please email your resume to charmane.lalog@manpower.com.sg (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

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