IT - Support Coordinator

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH104971_1631449254
Salary Negotiable
Consultant Name Andalan Rvin James Murillo
Consultant Email james.andalan@manpower.com.sg
Consultant Contact No. 62325731
EA License No. 02C3423
Consultant Registration No. R1331697


Job Description :
In charge and deliver area services to ensure safe, secure, reliable and productive IT services and solutions to business at site

Job Responsibilities:

  • Coordinate & execute following area services with cross-functions at sites to ensure reliable & secure IT services:
  • BCP, DRP, ESG, Cyber Awareness & Response
  • Controls & Operation Tasks related to IT access management, IT computing facilities assessment tools, purchase requisition, asset reconciliation, independent asset verification etc.
  • Support & perform purchase requisition for IT projects, end-user computing, network & telecom services and ad-hoc requests.
  • Identify, lead and execute process & service improvement opportunities at site or in the region/global
  • Vendor management. Maintain & manage relationship with local vendors and effectively work with vendor to improve service on escalated feedback from customers and team
  • Provide consult to customers on IT requests and productivity solution offering
  • Support productivity solutions adoption/replication and local MoC of new solutions deployment
  • Design and coordinate site communication on IT news, productivity tips and solutions offering
  • Play the role of Fire Wardens for the specific floor/area. Responsible for the safe evacuation of office occupants in the event of an emergency related to the building or during a drill.

    Primary skill sets:
  • Security & Controls
  • Infrastructure Business Management (i.e. computing facility, stockroom, asset management)
  • 2 - 3 years IT Process User Support experience
  • Degree in IT or any related discipline

Rvin James Murillo Andalan EA License No. 02C3423 Personnel Registration No. R1331697

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