• Provide and support end users on a variety of issues.
• Maintain and monitor system and network operations, including network and data security, software licensing, applications, databases, servers, computer systems, backups, switches, printers, and voice and data networks.
• Computer systems and software purchasing, setup, maintenance and audits.
• Maintain asset and inventory management.
• Respond to alerts from systems, monitors; perform first-line problem resolution and technical support.
• Respond to support requests, document issues and resolutions, and update self-support site.
• Maintain appropriate system logs and update documentations.
• Assist with installations and upgrades of corporate date center equipment (servers, communication equipment and reliability systems).
• Conduct business specific research and provide comprehensive reports when needed.
• Perform task associated with the operations, support, troubleshooting and upgrading of voice, data and video conferencing systems.
• Become familiar with voice and video systems utilized by the company.
• Learn how technology supports various business processes and disciplines.
• Other ad-hoc duties assigned, to include special projects what may require travel.

Qualifications:

• Diploma/Degree in Computer Information Systems, Management and Information Systems (M&IS), or other related majors, or at least 3+ years related industrial experience.
• A+, Network+, MCTS and CCENT or equivalent certifications strongly preferred.
• MCSA/MCSE/MCITP and CCNA/CCNE certifications a plus but not required.
• Strong communication skills with the ability to effectively communicate with end users in a manner consistent with different technical skill levels.
• Willing to work flexible hours whenever the situation deems necessary.
• Proficient in Microsoft Office applications.
• Positive 'can-do' attitude with the ability to work under pressure to meet deadlines.

Interested candidates, please send us your updated resume in MS word format, stating your date of availability, current/last drawn salary & expected salary to : Cristina.malijan@manpower.com.sg or call 62328835 for a short discussion

Cristina Malabuyoc Malijan

(EA Lic. 02C3423 / Reg No. R1111547)

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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