SUMMARY:

• The IS&T Retail Systems team is looking for a qualified Systems Engineer experienced with software and hardware support for retail stores. This is an outstanding opportunity to join a focused team and work collaboratively with other groups to make a significant impact on our retail stores.

KEY QUALIFICATIONS:

• More than 2 years of professional experience in a customer support role for software and/ or hardware.
• Knowledge of ITIL (Incident and Request management) - Certified in foundation V3/ V4.
• Experience with ticket management tools and data analytics (ServiceNow, Tableau, etc)
• Good experience in supporting macOS, iOS and peripheral devices such as Printers, scanners, and payment devices.
• Experience in programming and excellent debugging skills (GO, python, SQL, etc) desirable.
• Experience in supporting projects remotely (Knowledge of Project management tools and methodologies - Wrike, Prince2, PMP)
• An advocate and driver for proven engineering practices.
• Aptitude to independently learn new technologies.

Interested applicants, please send me your updated resume to [email protected] or click "Apply now" function.

We regret to inform you that only shortlisted candidates will be contacted.

Shirley Monisha

EA Personnel no: R22106767

Manpower Staffing Services (S) Pte Ltd

EA License No.: 02C3423

Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767

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