Life & Shield Claims Executive | Insurance | Contract

Location Singapore
Discipline Insurance
Job Reference BBBH139582_1719915332
Salary S$3000 - S$6000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email [email protected]
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

Job Responsibilities

  • Handles control and remediation work within Claims Department to ensure compliance with internal claims SOP, regulatory requirements, and policies.
  • Update claims SOP to reflect latest changes to claims guidelines.
  • Conduct daily/monthly claims quality assurance checks to ensure that claims are processed based on the KPI and claims SOP and put in place corrective and preventive measures.
  • Conduct daily/monthly reconciliation of claims paid with Finance.
  • Review claims processes and participate in process improvement projects, including establish claims best practices.
  • Support the department's other activities as and when required, including but not limited to administrative work and claims processing.

Job Qualifications

  • Degree or Diploma holder, with relevant life and/or health claims experience; or insurance experience.
  • Mid-level claims assessors who are looking for greater challenges and greater exposures in compliance and risk mitigation work within claims department.
  • With background in insurance companies with a keen interest in risk and compliance work with special focus on claims.
  • Excellent analytical, written and communication skills.
  • Customer-centric and meticulous with the ability to work under pressure.
  • Excellent interpersonal skills to effectively communicate with all stakeholders.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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