Responsibilities:

• Perform redemption of loans and system updating in Bank's operating systems relating to Secured/Unsecured Loans
• Process fee payments relating to Secured / Unsecured Loans.
• Prepare redemption letters to Law Firms and customers
• Review & update system reports on daily, weekly and monthly basis.
• Filing of source reports & media and arrange archival.
• Handle customer / lawyer's enquiries
• Assist in UAT, system enhancement etc
• Ensure all requests are processed within specified Service standard, timely and accurately
• To highlight any discrepancy / deviation to the Team Manager
• To ensure high quality level in services delivery

Requirements :

• Degree holder in Business and Finance, Business Administration, Operations Management or related disciplines
• Minimum 2 years of relevant experience in financial institutions either in Secure/Unsecured Loans
• Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best-in-class services delivery
• Good organizational skills with demonstrated ability in managing event/project

Aaron Tan Mok Yee EA License No.: 02C3423 Personnel Registration No.: R22109226

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