Job Scope
- Prepare letter of offer for secured credit facilities according to credit approvals.
- Prepare letters varying terms and conditions of secured credit facilities.
- Perform completeness and accuracy checks on credit files and appointment of law firms/valuers.
- Perform documentation checks for payment of legal subsidy and execution of mortgage document.
- Ensure all requests are processed within specified service standards, timely and accurately.
- Highlight any discrepancy/deviation to the team manager/supervisor.
- Ensure high quality level in service delivery.
Job Qualifications
- Diploma holder in Business and Finance, Business Administration, Operations Management or related discipline.
- At least 2 years of relevant experience in financial institutions either in credit operations or secured loans.
- Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best-in-class service delivery.
- Good analytical, systemic and problem-solving skills with ability to deep-dive into issues & details.
- Good organizational skills with demonstrated ability in managing event/project.
- Good communication and presentation skills.
- Knowledge of Process Improvement Toolkit and metrics/measurement.
- Good understanding of operational risks.
- Meticulous with eye for detail. Flexibility and ability to multi-task and take on different types of roles and activities at the same time.
- Proficient in Microsoft Office, especially in advanced Microsoft Excel, Microsoft PowerPoint & Microsoft Word.
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
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