Our client is an US company with main focus in healthcare and pharmaceutical products.

Job Scope:

• Liaise with Sources' customer service, freight forwarders and warehouse providers, to ensure inventory arrives on time and is handled in a manner compliant with Local Regulatory policy
• Collaborate with Commercial Excellence and Finance to ensure adequate stock levels are available
• Spare parts management and shipment
• Respond to Quality Holds and Product recalls in a timely manner, working with warehouse and Technical Service Team to ensure non-conforming products are contained accordingly
• Understand the changing business environment and fast growing dynamics of the Molecular business and provide feedback / proposal to enhance current practices
• Become a technical subject matter expert on logistics processes
• Assist with audit queries for logistics and billing matters

Requirements:

• Possess a Diploma in Logistic or Warehouse Management or a Business related Discipline
• Minimum 5 years experience in International shipping and logistics, preferably within healthcare-related sector
• Ability to troubleshoot problems and bottlenecks in processes and identify and implement appropriate solutions
• Good communication skills - including both verbal and written.
• Pay attention to details and strive for technical excellence at work
• Demonstrate proper etiquette and empathy for each customer interaction
• Ability to work with other internal cross functional groups including Commercial, Finance and Technical Support etc
• Able to multi-task, meticulous and work independently while facing demanding situations
• Able to use standard office applications as well as AS400-based computer system
• Open and adaptable to changing priorities and demands
• Comply with all regulatory, FDA, and AM quality system procedures
• Accountability should also include adhering to and maintaining office of ethics and compliance initiatives set by the company
• Maintain customer satisfaction by providing regular on-time updates regarding order status, backorders, delivery schedules to customers & distributors
• Meeting departmental standards and timeline initiatives
• Provide effective communication to the customer, Service Director, Commercial head and Finance

Additional Information:

• Salary - S$4.5K per month
• Contract duration: 12 months contract, with completion bonus
• Working days and hours: Mon to Friday, 9am to 6pm
• Location: Bugis, DUO Tower

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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