Loyalty Product Manager (Payments | 6 Months Contract)

Location Singapore
Discipline Sales & Marketing
Job Reference BBBH120797_1667208701
Salary S$6500 - S$7000 per month
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374

The role is responsible for managing existing program and existing product, providing support in developing new product, managing new program implementations with delivery team.

  • Work closely with regional product team in managing existing products and developing new products relevant to SEA market and provide timely feedback for further enhancement of the product/solution.
  • Work with product manager and divisional lead to proactively assesses and identify the opportunity to x-sell/upsell loyalty product or enhancement of existing program.
  • Senior Specialist is responsible for end-to-end assistance and support to oversee launch of new program and run existing program effectively within loyalty product suit.
  • Review the program enhancement request and assess the feasibility of enhancement seeking help from program manager/product owner.
  • This role is the first point of contact for operational, requirement gathering, delivery, performance and servicing of the existing program.
  • Work with sales team as well as client to capture program implementation requirement and documentation like BRD, SOW, project request form etc.
  • Assist product manager in delivering the new program implementation and highlight the key issues for escalation if any before/during implementation.


  • Bachelor's Degree in Marketing or any related discipline
  • Product and Project management skills, highly organized with attention to detail
  • Loyalty experience is good to have
  • Ability to manage existing program
  • Analytical, investigative and problem-solving skills
  • Ability to adapt to changes in a demanding work environment

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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