[Luxury Retail] IS&T Assistant/ Manager

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH106901_1641885189
Salary Negotiable
Consultant Name Jeffrey Koh Kok Ann
Consultant Email jeffrey.koh@manpower.com.sg
Consultant Contact No. 6232 8809
EA License No. 02C3423
Consultant Registration No. R1770345

  • Nearest MRT: Orchard
  • Salary will commensurate with experience, up to $9,000 (Manager level)
  • Manage IS&T operation in SE Asia region

Job Scope:

  • Point of contact and coordinator in the region on IS&T
  • Project management on assigned system implementations
  • Explore, propose, and deploy digital solutions in local markets and integration to Group and brands applications
  • Manage and provide IT support to the office, stores, and warehouses with KPI meeting the SLO
  • Manage local vendors on service and deliveries, and escalate to level 2 support in Hong Kong
  • Manage the IS&T budget & expense in the region
  • Compile IS&T report from the zone for the consolidation at regional level
  • Organize regular review, with the stakeholders and regional office
  • Coordinate and provide IT trainings to the users
  • Manage the systems installation for the store openings, expansion, and renovations
  • May require on-call support or ad-hoc work during store operating hours, and specific time during stock take or system rollouts
  • Travel in the SE Asia region for projects and support (For set up)

Job Requirements:

  • Degree holder in Information Technology, Business Administration, Computer Science, E-Commerce, or related disciplines with solid experience in IT services delivery in multinational corporations, preferably in luxury fashion omnichannel retailing
  • Experience in hands-on project management for regional & local initiatives related to global system deployment
  • Hands-on skills in retail technologies, mobile and handheld solutions, Microsoft Windows, iOS, Office365, computer network, VPN, telecommunications, conferencing solution & Citrix
  • Sound knowledge in the digital eco-systems (Social platforms, LINE, marketplace, mobile commerce and e-commerce) and local regulations in SE Asia, and business applications including CRM (Salesforce), POS (Cegid), Payment solutions (Cybersource/Adyen), Social/E-Commerce (Salesforce, Shopify), GlobalBlue integration, OMS, CSC, WMS, EDI, API, PowerBI
  • Luxury retail and regional experience is a plus

*Shortlisted candidates will be informed.

Interested applicants please send in your updated resume to jeffrey.koh@manpower.com.sg with the subject "IS&T Assistant/ Manager"

Jeffrey Koh Kok Ann
Registration No.: R1770345
EA License No.: 02C3423

Jeffrey Koh Kok Ann License No. 02C3423 Personnel Registration No. R1770345

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