Mac & Mobility Support Analyst (Phama/ JAMF / Contract)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH114598_1654268022
Salary S$3800 - S$4400 per month
Consultant Email
EA License No. 02C3423

Mac & Mobility Support Analyst (Phama/ JAMF / Contract)

Duration: 12 months (Renewable)
Salary : Up to $4400 depending on experience

Job Purpose

  • Provides the third level of support to end users by handling service requests that have been escalated by lower tiers.
  • Provide superior technical assistance to end-users by supporting all IT deployed software and hardware.


  • Administer Jamf Pro Cloud suite to deploy applications and settings globally to company managed devices.
  • Provide engineering support for all current and future management solutions for Mac computers.
  • Create and maintain SDLC documentation including fully documented SOPs for standardized KBAs.
  • Work with other IT, security and business-related areas to keep abreast of the latest requirements and policies.
  • Partner with divisional IT and the business to comprehend their requirements and implement solutions that meet their needs.
  • Assist with developing and conveying new services, offerings, and device standards
  • Test, install and update the macOS operating system including proprietary applications, security patches, updates, application drivers and system security tools
  • Close cooperation with mobility engineering team to support and troubleshoot managed mobile devices.


  • A minimum of 3 years of working experience with JAMF and managing Macs in an enterprise environment.
  • Ability to work effectively with executives, customers, vendors and technical staff at all levels.
  • Jamf certifications or experience administrating mobile device management (MDM) solution in a global environment such as MobileIron, AirWatch, Microsoft Intune are pluses
  • Experience in Jamf Pro, scripting
  • Excellent troubleshooting skills

If you possess above relevant skillsets, please send in your updated CV in word format to

Lim Pey Chyi
Recruitment Consultant (R2090579)
Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423

Apple, Pey Chyi Lim EA License No.: 02C3423 Personnel Registration No.: R2090579

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