Roles and responsibilities
Social Media
Manage the day-to-day handling of all social media channels such as Facebook, Instagram, TikTok, LinkedIn and YouTube, adapting content to suit different channels
Collaborating with various team members to develop content for social media
Oversee, plan and deliver content calendars across different platforms using scheduling tools & CRM tools
Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity
Analysing & monitoring content performance and optimising social content to drive impact
Content marketing and analytics
Work closely with copywriters and media team to plan and develop content and digital ads strategy based on assessing our buyers’ personas, competitor analysis and customer insights in collaboration with key stakeholders and subject matter experts.
Manage, plan, develop email campaigns with a high level of attention to detail
Develop a deep understanding of our target audience and the customer journey in order to optimise the funnel by optimising growth marketing initiatives, leveraging data and analytics to find new growth opportunities.
Translate analytics and insights into the actionable, measure and communicate the effectiveness of overall growth initiatives, and channels performance
Brand loyalty and Competitor Analysis
Manage and facilitate social media communities by responding to social media posts and developing discussions
Organising various community building initiatives to cultivate and grow participation in community events
Community events – Plan and implement online and offline community events
Brand loyalty - Work closely with marketing team to develop, execute detailed customer loyalty programs and tailored experiences for each client
Track and monitor market trends, brand’s audiences and competitors and end-to-end consumer journey to drive engagement and conversions
Requirements
Good communication & multi-tasking skills.
Good team player, self-disciplined with strong interpersonal skills.
1-2 years experience in a similar capacity
Experience working with a luxury brand is a plus
Commercial awareness
Minimum NITEC or Diploma in any field