Microsoft Dynamics 365 Field Service - Functional Manager

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH108920_1641288447
Salary Negotiable
Consultant Name Andalan Rvin James Murillo
Consultant Email
Consultant Contact No. 62325731
EA License No. 02C3423
Consultant Registration No. R1331697

Job responsibilities:

  • Manage Solution Architect team to deliver the functional requirements for D365 Field Service Implementation
  • Designs the solution architecture for Microsoft Dynamics Field Service and Power Platform solutions customized to meet the identified customer business needs
  • Utilizes knowledge of Microsoft solutions to accurately estimate the effort required to deploy a customized solution
  • Leads client discussions to review possible solutions to the business requirements
  • Hands-on experience of customization of Schedule Board, Resource Schedule Optimization, and Work Order Process configurations
  • Deep understanding of Microsoft Dynamics 365 Common Data Service/Field Service Entity Framework and familiarity of relational database concepts.
  • Coordinates across multidisciplinary teams and collaborates with functional analysts, architects, and developers.
  • Be an advisor to customers and other consultants Advise customers on best practices for CRM, Field Service and Project Operations processes, user interface, and architecture
  • Facilitate training on business analysis, CRM solution design, integration, migration and demo successful implementations to share knowledge of the solutions implemented across the organization Required Skills
  • Identify potential design risks in the light of the project as a whole (system design, data integrations, migrations, reporting and infrastructure)

Job requirements:

  • 10 years of Microsoft Dynamics CRM experience
  • At least 1 full cycle implementation in Field Service with prior experience in managing a small team
  • Degree in IT or any related discipline

Rvin James Murillo Andalan EA License No.: 02C3423 Personnel Registration No.: R1331697

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit