You will be servicing the bank's key VIP trade clients, hence as an Operations Analyst, you need to effectively perform day-to-day business operational activities which includes meeting both internal and external stakeholders' expectations in terms of quality and turnaround time. Duties include but not limited to:
- Processing of Trade Finance applications including issuance and advising of Letter of Credit, Bank-to-Bank Reimbursements, Export Negotiations, etc.
- Perform pre and post processing duties e.g., follow-up, tracking and closing of outstanding items in a timely manner
- Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM)
- Maintain risk & controls measures as per the established standards and minimize operational losses
- Identify and implement improvements to processes and/or procedures to increase productivity and control risks
- Support the team with ad-hoc projects such as system enhancements and bug fixes
Job Qualifications
- Degree or Diploma in Business, Finance or any related discipline
- At least 1-2 years of experience in trade operations or back-office role in banking industry
- Experience in customer servicing and stakeholder management
- Must have a keen eye for details
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
