Job Scope
- Handle the daily operation activities in Inward Telegraphic Transfer (ITT)/Outward Telegraphic Transfer (OTT)
- Ensure completeness and correctness of customer instructions/applications
- Validate customer instructions and ensure compliance checks
- Conduct daily reconciliation of receipts and payouts
- Manage escalation and queries from other supporting teams and business units relating to ITT/OTT and appropriately execute in a professional and timely manner
- Identify and manage risks and controls. Perform control and review functionalities to ensure no backlog, lapse or gaps in operations activities
- Effective management of resources to improve operation activities and team productivity
- Engage in testing, projects or initiatives and any change management
Job Requirements
- Diploma or Degree in any related field
- With 1 - 3 years of working background in a banking operations environment, with a processing role experience is a plus
- Focused and meticulous, with a keen eye for detail
- Able to deliver under tight deadlines and under pressure with minimum supervision
- Demonstrate drive to deliver high quality results and commitment to personal goals
- Good communication and interpersonal skills with proficiency in Microsoft Office
- Competent knowledge in Cash and Remittance Operations and related Operations matters
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
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