Job Scope

• Handle the daily operation activities in Inward Telegraphic Transfer (ITT)/Outward Telegraphic Transfer (OTT)
• Ensure completeness and correctness of customer instructions/applications
• Validate customer instructions and ensure compliance checks
• Conduct daily reconciliation of receipts and payouts
• Manage escalation and queries from other supporting teams and business units relating to ITT/OTT and appropriately execute in a professional and timely manner
• Identify and manage risks and controls. Perform control and review functionalities to ensure no backlog, lapse or gaps in operations activities
• Effective management of resources to improve operation activities and team productivity
• Engage in testing, projects or initiatives and any change management

Job Requirements

• Diploma or Degree in any related field
• With 1 - 3 years of working background in a banking operations environment, with a processing role experience is a plus
• Focused and meticulous, with a keen eye for detail
• Able to deliver under tight deadlines and under pressure with minimum supervision
• Demonstrate drive to deliver high quality results and commitment to personal goals
• Good communication and interpersonal skills with proficiency in Microsoft Office
• Competent knowledge in Cash and Remittance Operations and related Operations matters

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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