Responsibilities

• Perform day-to-day operational activities in relation to cheque printing and issuance.
• Daily packing, reconciliation, and dispatch of cheques.
• Inventory control including liaison with vendors.
• Maintenance of documentation and checklists.
• Monitor the daily operations and defuse adhoc issues; escalate where applicable.
• Ensure adherence compliance to SOPs, agreed service levels for turnaround / cut-off time, and all relevant policies, standards, and guidelines.
• Contribute towards continuous improvements and project / initiative rollouts.
• Service internal and external customers.
• Assist in verification / authorization of transactions.
• Support demand draft / cashier's order activities.
• Periodic archiving / retrieval of documents.
• Handle monthly billing.
• Involve in issue, incident, and error management and the related follow up and reporting.
• Ensure timely reporting and escalation of risk events / incidents, control issues etc.
• Participate in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits.

Requirements

• Diploma/Degree in business administration or any related discipline.
• 1 - 3 years of working experience in a banking operations environment, preferably a processing role.
• Focused and meticulous, with a keen eye for detail.
• Good ability to deliver under tight deadlines and under pressure with minimum supervision.
• Demonstrate drive to deliver high quality results and commitment to goals.
• Good communication and interpersonal skills with proficiency in Microsoft Office (Excel with formulas and macros) applications.
• Be open to work overtime on days with high volume of cheque printings (e.g., bulk issuances).

Interested candidates may send in their resume and cover letter directly to hibah.bakhtavar@manpower.com.sg
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109

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