Operations Analyst | Contract | Bank

Location Singapore
Discipline Banking & Finance
Job Reference BBBH131372_1716950877
Salary Negotiable
Consultant Name Charmane Castillo Lalog
Consultant Email charmane.lalog@manpower.com.sg
Consultant Contact No. 6232 8801
EA License No. 02C3423
Consultant Registration No. R1767650


  • Process static data maintenance, updates, and account closures across various products and channels, ensuring timely and accurate execution.
  • Respond to email inquiries and queries, providing excellent customer service and resolving issues promptly.
  • Actively contribute to process improvement initiatives by challenging the status quo and suggesting ideas for digitization and automation.
  • Identify operational risks and recommend measures to mitigate risks and enhance operational efficiency.
  • Review and update system reports on a daily, weekly, and monthly basis to monitor operational performance.
  • Conduct ad-hoc analyzes using statistical and predictive modeling techniques to address operational issues, investigate urgent matters, and answer business questions.
  • Provide insights through data visualization and presentations, delivering actionable insights and identifying root causes.
  • Collaborate closely with various stakeholders to understand business and operational challenges, propose analytic requirements and solutions, and leverage internal and external data for data-driven insights.
  • Work with the business and support stakeholders to re-engineer processes and eliminate frictions, aligning with the Design-For-No-Ops strategy.
  • Support the Team Leader with ad-hoc projects and assignments as needed.


  • Diploma or Degree in Business, Finance, or a related field.
  • At least 1 year of experience in an operations role, preferably in banking environment
  • Keen attention to detail and ability to maintain data accuracy.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and prioritize tasks in a fast-paced environment.

Interested Applicants, please email your resume to charmane.lalog@manpower.com.sg (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

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