Operations Support System Specialist (Proficiency in French)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH139081_1718099102
Salary S$5500 - S$8500 per month
Consultant Name Claudia Kueh Kee Jinq
Consultant Email claudia.kueh@manpower.com.sg
Consultant Contact No. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247

Responsibilities:

  • Provide technical support for the company, including desktop, systems, networking.
  • Ensure the operational readiness of IT infrastructure components, including datacenters, networks, switches, and firewalls.
  • Collaborate with cross-functional teams to implement and maintain IT solutions that meet operational requirements.
  • Utilize business proficiency in French (spoken and written) to communicate and manage non-English counterparts based in French-speaking regions via calls and emails.
  • Process and prepare documentation in French.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 4 years of relevant experience in IT support, with a focus on Operations Support System (OSS).
  • Good knowledge of desktop support, including Windows 10/11 environments.
  • Experience maintaining IT infrastructure components such as datacenters, networks, switches, and firewalls.
  • Familiarity with Lotus Notes (HCL Notes) is a plus.
  • Ability to work effectively both independently and as part of a team.
  • Business proficiency (spoken and written) in French (e.g., DELF B2, DALF C1) to communicate with non-English speaking counterparts based in French-speaking regions via calls and emails.