Job Description

• Process documentation for departing passengers according to set procedures and handle the passengers in a polite and friendly manner
• Ensure that passengers have the necessary travel documents, passports and ticket validity checks carried out before passenger acceptance
• Account for the passengers as they proceed into the gate hold-room, verify their boarding pass against passport and ensure they are at the correct flight gate
• Liaise with the cabin crew for boarding, and ensure passenger flow is regulated
• Sort out discrepancies and last-minute requests at the counter and gate (e.g. duplicate check-in, immigration cases, seat duplication, missing passengers, upgrading and seat change etc.)
• To perform service desk duties when assigned (e.g. Ticket sales, excess baggage payment collection, collection of rebooking fees
• Any other duties as assigned during course of work

Job Requirement

• Comfortable with rotating shift work (6 days work week)
• Pleasant disposition
• Good interpersonal and communication skilll
• Customer-oriented mindset with experience in customer service.

Additional Info

• Training (1 month) will be provided (Paid Training).

Interested applicants please share your updated resume to [email protected] or click on "Apply Now" button.
Karen Chandra (R22104436) @ 90104367
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Snow Hnin Witt Yee EA License No.: 02C3423 Personnel Registration No.: R1983134

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