Key Responsibilities

• Hospital & RHS Outreach (Patient Acquisition)
• Serve as the main liaison to public hospitals, RHS clusters, MSWs, and polyclinics to build referral pathways and raise awareness of brand and services.
• Work closely with hospital stakeholders to identify patients in need of financial, clinical, or lifestyle support.
• Monitor and evaluate outreach effectiveness and refine engagement strategies to improve patient acquisition.
• Build inroads to patient and caregiver engagement within the hospital environment.
• Assist to develop partnerships with corporates, unions, and community groups to promote health screenings and education among high-risk individuals, particularly in blue-collar or underserved sectors.
• Coordinate on-site screenings, awareness talks, and follow-up interventions to encourage lifestyle change and early detection.
• Maintain a stakeholder database and ensure accurate tracking and follow-up of engagement activities.
• Support CSR projects and outreach events, serving as the point-of-contact for potential partners.
• Collaborate with internal teams to implement programmes to serve the kidney health journey.
• Assist in crafting direct marketing or referral campaigns targeted at both at-risk individuals and their caregivers.

Requirements

• Excellent communication and relationship-building skills with a range of stakeholders, from medical professionals to corporate HR teams.
• Comfortable navigating the healthcare ecosystem and engaging diverse audiences with empathy and professionalism.
• At least 2 years of relevant experience in stakeholder engagement, healthcare outreach, or programme coordination; preferably in the health or social service sector.
• Well-organised, self-motivated, and committed to delivering impactful, people-first initiatives.
• Accountable, adaptable, and eager to learn and grow within a mission-driven organisation.

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R21102995

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