Roles & Responsibilities:

• This role will be responsible for leading Product certification to ensure customers can successfully connect to and complete specification compliant authentication on the payment network.
• The successful candidate will be responsible for building excellent relationships with existing and new partners, which requires excellent communication skills and professionalism.
• Demonstrate effective project management to complete a multitude of tasks including, but not exclusive; certification of authentication messages for the product, these all against demanding timelines.
• Owning and facilitating solutions as well as consultancy on certification challenges.
• Accountable for managing internal teams to support our customer needs

Qualifications:

• Diploma or Degree in Engineering, Information Technology or any related discipline
• Project management skills, including the ability to successfully manage multiple projects simultaneously.
• Possess excellent customer service skills.
• Excellent problem-solving skills.
• Ability to translate technical details to non-technical business partners.
• Ability to effectively manage escalations.
• Ability to effectively prioritize and manage the completion of tasks.

Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374

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