Job Responsibilities:
- Responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
Pre-sales support:
- Provide technical consultation, system design and system solutions for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
Quotation and Configuration check:
- Make sure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for the SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
- On site client training
- Ensure quality of company services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
Job Requirements
- Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment
- Basic IT knowledge in security hardware, network and database
- Familiar with security access control system, CCTV and alarm system products / systems is a plus
- Candidates have technical presales background will be a plus
- Good communication and coordination skills
Teh Hui Tian, Zoe EA License No. 02C3423 Personnel Registration No. R2089915
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