Processing Officer | Bank | Contract

Location Singapore
Discipline Banking & Finance
Job Reference BBBH138908_1717483829
Salary S$3000 - S$4000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


The Processing Officer will perform and ensure timely and accurate set-up/maintenance of customers' profiles in e-banking platforms.

Job Responsibilities

  • Set up and maintain profiles of customers in various e-banking systems in accordance to the forms submitted.
  • Perform tagging of users as authorizers/administrators in system when required.
  • Handle enquiries and follow up.
  • Update tracking spreadsheets.
  • Perform live verification of systems.
  • To ensure that cut off time and SLA's of various products are met.
  • To ensure 100% accuracy and quality in tasks performed.
  • Ensure handling of enquiries and updating of statuses of cases are timely and accurate.
  • Any other duties assigned in the course of work or rotation of duties.



Job Requirements

  • Degree in any field with 1 - 2 years' experience in a banking environment.
  • Good communication skills
  • Able to work independently, fast and accurate.
  • Basic knowledge of PC and internet security.
  • With Microsoft Word, Access & Excel skills.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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