Processing Officer | Bank | Contract

Location Singapore
Discipline Banking & Finance
Job Reference BBBH138908_1717483829
Salary S$3000 - S$4000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

The Processing Officer will perform and ensure timely and accurate set-up/maintenance of customers' profiles in e-banking platforms.

Job Responsibilities

  • Set up and maintain profiles of customers in various e-banking systems in accordance to the forms submitted.
  • Perform tagging of users as authorizers/administrators in system when required.
  • Handle enquiries and follow up.
  • Update tracking spreadsheets.
  • Perform live verification of systems.
  • To ensure that cut off time and SLA's of various products are met.
  • To ensure 100% accuracy and quality in tasks performed.
  • Ensure handling of enquiries and updating of statuses of cases are timely and accurate.
  • Any other duties assigned in the course of work or rotation of duties.

Job Requirements

  • Degree in any field with 1 - 2 years' experience in a banking environment.
  • Good communication skills
  • Able to work independently, fast and accurate.
  • Basic knowledge of PC and internet security.
  • With Microsoft Word, Access & Excel skills.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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