Job Description
(max.10 tasks)
Main Purpose of the Role:

• Leads the SST team in Singapore, within Product Line SST. Responsible for sustaining and daily business activities of all SoftSolder Products and ensure short-, mid- and long-term successful. Ensures achievement of yearly business targets (sales revenue, sales prices and contribution margin). Ensures the long-term success by implementing the right product support strategy within the organization. Plays the customer role within the company.

Product Strategy & Life Cycle Management:

• Responsible for worldwide 2nd level support for all SST products
• Safeguards the achievement of the SST strategy, and its annual objectives
• Responsible for CSR (Customer Specific Request) and CIP (Continuous Improvement Project) task handling. This includes requirements engineering, decision and implementation process.
• Ownership Software Releases (PO - Project Owner)
• Co-operation together with Singapore R&D team to provide solution according customer specify needs
• Continuous monitoring of machine quality and improvement whenever necessary
• Responsible for customer demos / machine evaluations / customer process development
• Ensure proper customer documentation is available

Support of Market & Sales Development:

• Supports implementation of regional strategies together with the field (with support from CPM's)
• Coordination of programs to define and improve products and services offerings
• Supports marketing and promotion activities

Customer Management & Outside Representation:

• Supports customer and key account management in regards of technical and commercial issues
• Supports critical customer issue resolution (escalations, priorities, resource allocation etc.)
• Improves his market intelligence (includes competitive analysis) through customer visits

Business, Budget & Forecast Requirements:

• Helps to consolidates the PL SST budget and cost controlling

People & Departmental Management:

• Maintains staff skill level matrix and develops Product Management staff selectively

• Rollout of the performance management trough MBO process (Management by Objectives)

Requirements
Education

• degree in engineering, Bachelor / Master or equivalent
• additional education in marketing and business administration an asset

Work experience

• several years' experience as product manager for investment goods

Expertise and methodology

• experience in strategy development
• in-depth know how of semiconductor industry (assembly und packaging)
• marketing methods
• experienced in dealing with customers
• analytical and methodical thinking

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.