We are looking for a Product Specialist to join our client's Bancassurance team. This person will be involved in supporting the insurance product business.
- Responsible for supporting Bancassurance product business that cuts across customer experience, compliance, risk management, regulatory, and operations management.
- Build excellent relationships across stakeholder groups with the ability to effectively influence and communicate across various business lines and units.
- Conduct User Acceptance Testing (UAT) and Live Verification for enhancements to insurance platform
- Manage staff engagement campaigns, post launch performance measurements, activities and events.
- Support Bancassurance Product teams on preparation of administrative reports, invoicing and billings
- Prepare internal email circular announcements and maintain content on intranet websites.
- Attend to enquiries from internal frontline staff and external customers.
- Degree in Marketing, Banking, Finance or in related discipline
- At least 1 year of experience in product and digital engagement, customer acquisition, or related roles.
- Experience in managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines.
- Detail-oriented approach to designing customer journeys and experiences.
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160