Product Specialist | Insurance | Contract

Location Singapore
Discipline Insurance
Job Reference BBBH138735_1717033949
Salary Negotiable
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


We are looking for Product Specialist who has experience in digital customer portal with experience in the insurance industry, stakeholders' management, and Salesforce.
Product Senior Specialist is responsible to support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
This role is also need to support on-going request. The incumbent plays a critical role in supporting the projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis and testing. In addition, the incumbent will be required to work with the subject matter experts to gather, collate and document the requirements for systems development and workflows.

Job Responsibilities

  • Review and confirm system related requirements that require sign-off from business owner.
  • Draw up workflows &/or processes (SOP).
  • Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
  • Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
  • Prepare FAQs, training guides and internal communications for product launch.



Job Qualifications

  • Degree in Business or equivalent.
  • At least 5 or more years of relevant experience in life insurance industry.
  • Good knowledge in insurance and end-to-end process.
  • Good business acumen and communication skill.
  • Previous experience working with Salesforce.
  • Excellent analytical and problem-solving skills.
  • A positive, enthusiastic, committed and 'can do' attitude team player.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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