Key Responsibilities:

• Attend to walk-in customers and provide clear information on available services
• Match employers with suitable domestic helpers based on their household needs and preferences
• Assist in interviewing and shortlisting candidates (local or overseas)
• Handle the full spectrum of paperwork and processing required for helper deployment
• Liaise with suppliers and training centres from source countries when necessary
• Respond to employer inquiries and provide after-sales support when issues arise
• Update helper biodata, client information, and processing statuses in the system
• Coordinate medical check-ups, interviews, flight bookings, and onboarding schedules
• Perform general administrative tasks and assist in other ad hoc duties as assigned

Requirements:

• Willing to commit 6 days work week (Office Hour)
• With 1-2 years of experience in a maid agency or similar setting
• Knowledge of MOM regulations and domestic helper procedures
• Customer-focused mindset with the ability to remain composed under pressure
• Highly organised, responsible, and able to multitask
• Comfortable working independently and as part of a small team

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R21102995

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