Regional Operations Manager (E-Commerce Shipping)

Location Singapore
Discipline Transportation, Logistics & Supply Chain
Job Reference BBBH105153_1636076442
Salary S$3700 - S$7000 per month
Consultant Name Wee Ben Ann, Andy
Consultant Email
Consultant Contact No. 62328831
EA License No. 02C3423
Consultant Registration No. R1552080

Job Description

  • Align operational strategy to meet the organization's commercial and strategic goals, and drive the development of new e-logistics products
  • Collaborate and align with commercial teams, and actively participate in weekly meetings to support key commercial objectives
  • Be responsible for vendor performance management - establish and manage the service standards and performance of all vendors, third party providers, and other external stakeholders
  • Oversee escalation and resolution frameworks, commercial negotiation, and cost optimization
  • Establish, monitor, revise, document, and communicate all operational SOPs for adherence across teams at a local and regional level
  • Oversee the import, export, or breakbulk process to ensure all SOPs are adhered to and processed efficiently in a manner that meets all compliance requirements
  • Work closely with Airline/Carriers or Co-loaders, and oversee agents regarding shipment details and problem resolution
  • Identify and resolve issues causing delays in air/ocean cargo movement
  • Work collaboratively with cross-functional and technical teams to drive new operational designs, and oversee the end-to-end development of key operational projects
  • Take part in cross-department(s) coordination to manage product development and cost-control to achieve P&L target
  • Review product performance from the aspect of service and cost, supported by data analysis
  • Work proactively and closely with related business stakeholders to meet customers' expectations, and manage project implementation and execution to ensure that OKRs are met

Job Requirements

  • Degree in Business/Supply Chain or related fields.
  • Minimum of 5 years of relevant working experience in Supply Chain/Operations.
  • Prior experience within the E-Commerce/Logistics industries will be highly advantageous.
  • Prior experience with Air Freight Operations as well as experience in planning and vendor management will be highly advantageous.
  • Prior experience in International trade, with basic understanding of Customs Compliance, Rules and Regulations, and import and export administrations.
  • Able to think quantitatively and qualitatively about operating processes and outcomes.
  • Able to commence employment at a short notice will be highly advantageous

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080

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