Sales Coordinator (Oil & Gas/ Heavy Industry/ Global MNC)

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH113393_1651637104
Salary S$2800 - S$3800 per month + AWS + VB
Consultant Name Teh Hui Tian, Zoe
Consultant Email
Consultant Contact No. 6232 5252
EA License No. 02C3423
Consultant Registration No. R2089915

Job Responsibilities:

  • Responsible for Customer Account Management. Resolve a variety of customer inquiries, delivering excellent customer service from the first point of contact
  • Process orders to ensure that customers receive the right goods, liaising with Technical Advisers as appropriate to aid customers with their choice of product
  • Produce timely quotations and complete all associated documentation about the quote and order processing
  • Identify customer quality documentation requirements and take appropriate action
  • Operate and maintain customer-related information systems to maintain accurate records and information
  • Ensure all quotations are followed upper company procedures and KPIs
  • Proactively liaise between appropriate departments and manufacturing sites in anticipation or response to customers' queries
  • Daily liaison with Field Sales team keeping them informed of any relevant developments, building a high level of team working
  • Assist with customer meetings and visits where required

Job Requirements:

  • 2 to 5 years in internal customer and sales order management or sales experience ideally in engineering or industry consumables industry
  • Performance-driven with knowledge in heavy industrial trade Incoterms
  • Good communication and negotiation skills
  • Hands-on in ERP system (e.g., Infor Syteline)/ SAP system will be a plus

Teh Hui Tian, Zoe EA License No. 02C3423 Personnel Registration No. R2089915

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