Sales Operations Analyst (Contract)

Location Singapore
Discipline Sales & Marketing
Job Reference BBBH103732_1628826025
Salary S$4500 - S$6500 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email [email protected]
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


You will be responsible for driving Sales Operational efficiency, discipline and compliance through day-to-day analysis, as well as providing sales support to the sales teams in ANZ with support to other APJ regions when required.

Job Responsibilities:

  • Work with sales team to drive forecasting and pipeline management.
  • Collaborate with Sales teams to ensure sales discipline in CRM/CPQ and compliance.
  • Work with the sales teams to get the orders into order management in a timely manner
  • Support Sales teams and work with functional groups to resolve issues in orders, process, tools, compensation and other transactional sales related issues.
  • Support Finance and Sales Operations in resolving problems pertaining to sales orders and customer issues.
  • With direction from the regional leaders work with regional partners and distributors to help them with onboarding
  • Acknowledge/provide feedback to internal & external customers on order status
    Support in training sales teams on the systems and business processes
  • Respond to Ad hoc requests regarding reports, processes, adhoc requests etc.
  • Design and implement new business processes relating the sales organization
  • Help manage and administer different systems used by the sales team
  • Design and build reports for reps and managers



Job Qualifications:

  • Diploma or Degree in Business Administration or equivalent
  • With more than 3 years' experience in Sales Operations
  • Competent in Sales Process, Tools (Salesforce, Clari and Excel)
  • Excellent communication skills to be able to liaise with Sales Reps and Managers
  • Excellent problem solving and analytical skills
  • Excellent customer service focus, written and verbal communication skills across all levels of the organization and attention to detail and accuracy.
  • Start-up mentality - ability to adapt quickly to changing environments
  • Self-starter, willing to take leadership role in driving initiatives, working across organizations, and creative problem solving in a real-time, fast-paced sales environment
  • Some proficiency in software selling environments will be advantages; familiar with infrastructure software, how it is sold, how it is fulfilled through the Channel, and how Distributors provide services to Resellers, VARs, and OEM partner
  • Ability to work effectively in cooperation with a team
  • Need to be available during month end and fiscal quarter-end for sales and system support

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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