You will be responsible for driving Sales Operational efficiency, discipline and compliance through day-to-day analysis, as well as providing sales support to the sales teams in ANZ with support to other APJ regions when required.

Job Responsibilities:

• Work with sales team to drive forecasting and pipeline management.
• Collaborate with Sales teams to ensure sales discipline in CRM/CPQ and compliance.
• Work with the sales teams to get the orders into order management in a timely manner
• Support Sales teams and work with functional groups to resolve issues in orders, process, tools, compensation and other transactional sales related issues.
• Support Finance and Sales Operations in resolving problems pertaining to sales orders and customer issues.
• With direction from the regional leaders work with regional partners and distributors to help them with onboarding
• Acknowledge/provide feedback to internal & external customers on order status
  Support in training sales teams on the systems and business processes
• Respond to Ad hoc requests regarding reports, processes, adhoc requests etc.
• Design and implement new business processes relating the sales organization
• Help manage and administer different systems used by the sales team
• Design and build reports for reps and managers

Job Qualifications:

• Diploma or Degree in Business Administration or equivalent
• With more than 3 years' experience in Sales Operations
• Competent in Sales Process, Tools (Salesforce, Clari and Excel)
• Excellent communication skills to be able to liaise with Sales Reps and Managers
• Excellent problem solving and analytical skills
• Excellent customer service focus, written and verbal communication skills across all levels of the organization and attention to detail and accuracy.
• Start-up mentality - ability to adapt quickly to changing environments
• Self-starter, willing to take leadership role in driving initiatives, working across organizations, and creative problem solving in a real-time, fast-paced sales environment
• Some proficiency in software selling environments will be advantages; familiar with infrastructure software, how it is sold, how it is fulfilled through the Channel, and how Distributors provide services to Resellers, VARs, and OEM partner
• Ability to work effectively in cooperation with a team
• Need to be available during month end and fiscal quarter-end for sales and system support

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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