Sales Order Coordinator (6-month Contract to Perm)

Location Singapore
Discipline Sales & Marketing
Job Reference BBBH106199_1634176407
Salary Negotiable
Consultant Name Yvonne Ong
Consultant Email
Consultant Contact No. 6232 8811
EA License No. 02C3423
Consultant Registration No. R1549551

Work Location: Yishun
Industry: Biotechnology


  • Provides pre-sales and/or post-sales consulting to benefit customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
  • Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment
  • Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
  • Determines and develops approaches to assignments
  • Leads customer service projects requiring coordination with other functions
  • Solves a broad range of customer service-related problems of varying scope and complexity


  • Bachelors or Masters Degree or University Degree or equivalent.
  • Minimum 4 years of relevant experience is required.
  • Requires in-depth knowledge and experience in job and ability to work independently.

Yvonne Ong EA License No.: 02C3423 Personnel Registration No.: R1549551

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit