Job scopes

• Manage and process potential leads via the Company's online booking platforms, as well as service assigned client accounts.
• Conduct sales calls and sales servicing of assigned accounts
• Increase sales revenue via online sales queries channel
• Manage leads that comes in via the company online booking platforms
• Manage online sales queries by following up with these queries in accordance to SLA (includes preparing, presenting proposal and contracting with clients)
• Conversion of online leads to contracts in both NetSuite and Cognito Forms
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
• Effectively prepare and present quotes and proposal to clients
• Responsible for the end-to-end management of sales leads

Job requirement

• Diploma/ Degree in any related field
• At least 3-4 years in sales servicing role
• Experienced in front-line customer service
• Excellent verbal and written communication skills
• Excellent attention to detail and ability to multi-task and prioritise tasks and deliverables
• Ability to work under pressure and meet tight deadlines.
• Savvy in digital marketing tools
• Able to work in a team but also happy to work independently
• Highly flexible and adaptable to continuous change and growth
• Must be available to work flexible hours, late evening and weekend when needed

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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