Sales Servicing Manager | Permanent

Location Singapore
Discipline Arts, Entertainment & Recreation
Job Reference BBBH130339_1692956813
Salary S$4500 - S$5500 per month
Consultant Name Cristina Malabuyoc Malijan
Consultant Email
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547

Job scopes

  • Manage and process potential leads via the Company's online booking platforms, as well as service assigned client accounts.
  • Conduct sales calls and sales servicing of assigned accounts
  • Increase sales revenue via online sales queries channel
  • Manage leads that comes in via the company online booking platforms
  • Manage online sales queries by following up with these queries in accordance to SLA (includes preparing, presenting proposal and contracting with clients)
  • Conversion of online leads to contracts in both NetSuite and Cognito Forms
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
  • Effectively prepare and present quotes and proposal to clients
  • Responsible for the end-to-end management of sales leads

Job requirement

  • Diploma/ Degree in any related field
  • At least 3-4 years in sales servicing role
  • Experienced in front-line customer service
  • Excellent verbal and written communication skills
  • Excellent attention to detail and ability to multi-task and prioritise tasks and deliverables
  • Ability to work under pressure and meet tight deadlines.
  • Savvy in digital marketing tools
  • Able to work in a team but also happy to work independently
  • Highly flexible and adaptable to continuous change and growth
  • Must be available to work flexible hours, late evening and weekend when needed

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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