Salesforce Business Analyst | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH139004_1717726353
Salary S$7500 - S$8500 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Job scope

  • Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
  • Customize and configure Salesforce to meet business requirements.
  • Manage and implement Salesforce updates and changes.
  • Analyze business processes and workflows to identify areas for improvement.
  • Document functional and non-functional requirements, user stories, and acceptance criteria.



Job requirement

  • Diploma/Degree in Computer Science, Information Technology or equivalent.
  • With at least 3 years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
  • Certified Scrum Product Owner or Certified Scrum Master or equivalent.
  • Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
  • Excellent communication and interpersonal skills.
  • Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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