Senior Customer Service Officer (Bank l Contract) $5K

Location Singapore
Discipline Call Centre & Customer Service
Job Reference BBBH117665_1659577169
Salary S$3000 - S$5000 per month
Consultant Name Rupa Kankariya
Consultant Email rupa.kankariya@manpower.com.sg
Consultant Contact No. 65515317
EA License No. 02C3423
Consultant Registration No. R1441955


Responsibilities:

  • To deepen and strengthen customer relationships through exemplary service and to uphold the best-in-class service standards
  • Interact with internal & external premier customers to answer customer queries and resolve customers' service requests related to Corporate Banking products
  • Partner with internal various teams to resolve all customer queries / requests and ensure SLA are duly met
  • Work closely with Team Manager/ Operation Manager, product owners or business to identify the areas of improvement based on customer enquiries landscape


Requirements:

  • Diploma or degree in Banking, Finance, or related majors
  • At least 2-3 years of experience in the Customer Service role in Banking or Financial Industry
  • Must have good knowledge of corporate products like Cash Management, Electronic Banking etc.
  • Proficient in MS Office applications.


Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.
Rupa Kankariya
Personnel Reg No.: R1441955
EA License No.: 02C3423

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy