• A business support role to define/validate/expand/streamline the Operation Support transactions to improve overall OS guidelines, processes and customer experience, and increase productivity.
• Provide good customer service to policyholders, financial advisors/consultants on Operation Support matters and ensure customer satisfaction in the services provided.
• Handles the operations and administrative duties of the department, including Operation Support transactions and processing.
• Any other related customer service-related activities and projects to support distribution channels, customers and marketing campaigns.
• Work as a team and provide support/back up for each other within the team.
• Participate in project deliverables, provide system requirements, and perform end-to-end User Acceptance Testing (UAT) for
• Any other ad hoc duties as assigned by the Manager.

Requirements:

• Recognized degree/diploma in business or related field
• 2 - 3 years' experience in Life Operations.
• Experience handling GIRO processing

• Familiar with life insurance processes and possess experience in the related servicing support.
• Good interpersonal and customer servicing skills

• Good written and oral skills

Interested applicants do send in your resume to [email protected] alternatively, you may click the APPLY button below.

Ariella Peh 02C3423|R22107285

Peh Li Min, Ariella EA License No.: 02C3423 Personnel Registration No.: R22107285

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