• A business support role to define/validate/expand/streamline the Operation Support transactions to improve overall OS guidelines, processes and customer experience, and increase productivity.
• Provide good customer service to policyholders, financial advisors/consultants on Operation Support matters and ensure customer satisfaction in the services provided.
• Handles the operations and administrative duties of the department, including Operation Support transactions and processing.
• Any other related customer service-related activities and projects to support distribution channels, customers and marketing campaigns.
• Work as a team and provide support/back up for each other within the team.
• Participate in project deliverables, provide system requirements, and perform end-to-end User Acceptance Testing (UAT) for
• Any other ad hoc duties as assigned by the Manager.

Requirements:

• Recognized degree/diploma in business or related field
• 2 - 3 years' experience in Life Operations.
• Experience handling GIRO processing

• Familiar with life insurance processes and possess experience in the related servicing support.
• Good interpersonal and customer servicing skills

• Good written and oral skills

Interested applicants do send in your resume to ariella.peh@manpowergroup.com.sg alternatively, you may click the APPLY button below.

Ariella Peh 02C3423|R22107285

Peh Li Min, Ariella EA License No.: 02C3423 Personnel Registration No.: R22107285

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.