Job Scope:
- Project Management: Take ownership and leadership of medium-sized projects. Act as a Scrum Master for the team on those projects and ensure to follow proper Agile methodology. Organize and facilitate workshops to ensure proper progress on projects. Organize, prepare, and lead project committees. Prepare key performance indicator (KPI) and report to transverse project manager and management about the projects in your scope.
- Business Needs Analysis:Review and study business needs with users / Product Owner, making sure business needs are clear and well-communicated to the team. Work with users to understand the current systems and processes, identify challenges, and determine requirements for new or improved systems.
- Functional Requirements: Challenge business needs and translate them into detailed functional and non-functional requirements, ensuring their consistency.
- Functional Design: Collaborate with the development team to design functional solutions that meet business needs and align with technical constraints. Contribute to preparation of user stories (or equivalent documents).
- Testing and Quality Assurance: Prepare test strategy, list of test scenarios (functional, integration), and test data preparation. Execute functional testing / user stories testing, and integration testing to check that developments are compliant with the needs, contribute and support E2E / UAT testing.
- Level 3 Support:Perform level three support, analyze and evaluate defects raised by first / second support levels. Coordinate with global support team and technical team to investigate the defects, specify acceptance criteria and retest fixes.
- Documentation: Maintain functional documentation of the applications and systems.
Job Qualifications:
- Bachelor's or Master's Degree in Business Administration, Information Technology or a related field.
- At least 10 years of IT business / system analyst experience, including at least 5 years of testing experience.
- At least 2 years of project management experience.
- Financial / Banking industry knowledge is preferable.
- Certification in any of the following is a good plus: Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Professional Scrum Master (PSM).
Primary Skills:
- At least 10 years of experience managing business requirements and converting them into functional specifications / user stories.
- Knowledge of various IT technologies and software is crucial, including databases, networking, and operating systems.
- At least 5 years of testing experience including writing, executing, and monitoring tests.
- At least 2 years of IT project management experience, ideally in an agile setup.
- Hands-on experience in SQL.
- Solid experience using Jira and Confluence.
- Excellent analytical skills.
- Excellent communication skills both verbal and written.
- Proven experience in managing various types of stakeholders.
- Result-oriented, and proactive with continuous improvement mindset.
- Good sense of commitment and ownership of projects handled.
- Knowledge of all phases of IT software development and implementation lifecycle.
- Capable to effectively interact with a technical team.
- Possess good team spirit, like to explain and share knowledge.
Secondary Skills:
- Hands-on experience in API testing.
- At least one project experience using Jira XRAY for test cases.
- Experience writing feature files in Cucumber format.
- Comfortable using process diagram design tools such as Draw.IO or Visio.
Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141
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