Senior IT Specialist | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH116531_1658316367
Salary Negotiable
Consultant Name Cristina Malabuyoc Malijan
Consultant Email cristina.malijan@manpower.com.sg
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547


Job Scope:
Computer and Systems Administration

  • Installing and configuring computer hardware, software, systems, printers and scanners
  • Responding in a timely manner to service issues and requests, providing technical support across the company (Singapore and France)
  • Setting up accounts, rights for new users, following the Company procedures
  • Monitoring Server Room and Managing Backups Tapes
  • Provide End Point Security management at desktop level
  • Maintain all operating systems used by the company
  • Administrating file permissions and user accounts
  • Maintaining all desktops and laptops computers patches ( WSUS )



Telephone Services and Video conferencing systems

  • Maintaining Phone services and video conferencing systems up-to-date and operational (Cisco)
  • Liaising with Group Helpdesk (France) for connecting Rooms
  • Helping local Users to setup Video Calls (Tixeo)



Helpdesk and Users Support

  • Using Helpdesk software to record and follow-up daily requests and/or incidents
  • Helping Local users to liaise with Group Helpdesk for any connection or credentials issues (Applications, External Portal)
  • Helping Expat users or Group Visitors to connect their Group computer (Network Access grants)
  • Helping users to fix any basic Computer problem
  • Helping users for Desk installation and/or Move (Cabling)


Security

  • Monitoring Daily the Anti-virus platform (EPO) and Patches (WSUS), and tracking Computers updates
  • Monitoring the Threat detections on EPO and reacting in case of Computer/Server infection
  • Backing HR to register Faces and Fingerprints on Biostar System
  • Backing QHSE Manager for Door Access Alarm Systems
  • Backing up IT Manager for configuring Printing Access (Fjx)
  • Restoring Users files from Backup Systems ( BackupExec)



Job requirement

  • Bachelor's degree in IT or related disciplines
  • At least 2 years of experience in IT servicing roles.
  • Possess relevant experience in System Admin and security
  • Excellent communication and interpersonal skills

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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