Job Description

• Provision of excellent customer service
• Address inquiries from customers, provide recommendations and take orders
• Ensure area layout, placement and cleanliness of dining room and its furniture are of highest standard
• Oversee payment transactions and cashiering.
• Adhere to safety and sanitation procedures, including proper food handling and storage
• Ensure the smooth operations of the restaurants by collaborating with other staff (i.e. kitchen)
• Continuously learn about our menu items, promotions, and other offerings, and share knowledge with customers
• Exercise professionalism when managing complaints/escalations/ or inquiries and direct to appropriate channels where required
• Any other duties as assigned

Requirements:

• Min 1 year experience in customer service within F&B
• Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Positive attitude and good work ethic
• Ability to work in a fast-paced and dynamic environment

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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