Service Delivery Manager - SAP Treasury

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH134123_1705650538
Salary S$9000 - S$10000 per month
Consultant Email shirley.rajasekar@experisitcont.sg.manpowersg
EA License No. 02C3423


Role and Responsibilities:

  • Manage a team of System Operation/Maintenance Support based in various locations.
  • Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
  • Advise and guide existing and new team members on SAP Treasury
  • Monitor and track support team performance.
  • Escalate and track system defect with service providers and SAP,
  • Review and approval internal documentation.



Requirements

  • Around 10 years' experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S4 HANA.
  • Solid SAP foundations with SAP FICO experience.
  • Prior experience in handling support and application management support for a vendor or a system integrator.
  • Team leadership skills, promoting a sharing and learning culture across members.
  • Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
  • Ability to correctly understand business requirements and recommend optimal solutions.