Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.
• Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
• Advise and guide existing and new team members on SAP Treasury
• Monitor and track support team performance.
• Escalate and track system defect with service providers and SAP,
• Review and approval internal documentation.

Requirements

• Around 10 years' experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S4 HANA.
• Solid SAP foundations with SAP FICO experience.
• Prior experience in handling support and application management support for a vendor or a system integrator.
• Team leadership skills, promoting a sharing and learning culture across members.
• Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
• Ability to correctly understand business requirements and recommend optimal solutions.