Service Delivery Operations Lead

Location Singapore, Singapore
Discipline IT
Job Reference Ops Lead-ACC_1567594072
Salary Negotiable
Consultant Name Andalan Rvin James Murillo
Consultant Email james.andalan@manpower.com.sg
Consultant Contact No. 62325731
EA License No. 02C3423
Consultant Registration No. R1331697

- Oversee all work delivered through a global, regional or centre service delivery operation

- Managing the teams, implementing and improving standard processes and tools to drive operational efficiencies

- Meet operational and financial commitments.

- Support the sales process, as needed, by participating in the solution design.

Skillset Required for the successful candidates;

1 - Service Delivery relevant experience with multiple projects handled

2 - Qilksense and ETL technology hands-on expertise

3 - SAP BODS and SAP HANA

4 - Problem solving, analytical skills and creative thinking in order to handle complex technical / project environment

At least 10 years of experience and leading a team at least 3 team members

Degree in Information Technology or other related discipline

Rvin James Murillo Andalan EA License No. 02C3423 Personnel Registration No. R1331697

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