Service Desk Engineer

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH144395_1728457512
Salary S$3500 - S$4000 per month
Consultant Name Rajasekar Shirley Monisha
Consultant Email [email protected]
Consultant Contact No. 6232 5244
EA License No. 02C3423
Consultant Registration No. R22106767


Job description:

  • Be the point of contact for servicedesk
  • Provide 1st and 2nd level support to troubleshoot IT issues
  • Provide assistance & support to IT Projects
  • Assist in the daily running of data center and server management
  • Assist in procurement, document control, asset tracking & administration.



Requirements:

  • 2 - 5 years of IT Technical, end-user support working experience
  • Experience in creating user's account and mailboxes on AD and Exchange
  • Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
  • Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
  • Good knowledge in diagnostic of hardware issues on PCs and notebooks
  • Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
  • Able to work independently as well as in a group
  • Good organization, communication and interpersonal skills