Responsibilities:

• Provide advisory services to customers and third-party contractors on existing/ new equipment and components.
• Carry out spreader commissioning and installation work on newly delivered spreaders and attend to all spreader warranty repair works.
• Provide technical assistance and advice for the installation and troubleshooting of any equipment and components on the spreader to the service agent
• Carry out site inspection on spreaders upon customers' request
• Service Call Management and provide Service Operational Excellence
• Report on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
• Deliver technical training and knowledge transfer on product knowledge, maintenance, troubleshooting and repair to customers

Requirements:

• Degree/ Diploma in Business/ Engineering or equivalent
• 5 years of relevant experience in the Cargo Management Industry
• Preferably with relevant experience in commissioning, troubleshooting skills, etc., in the Marine Industry field
• PLC knowledge (programming) is a plus

Teh Hui Tian, Zoe EA License No. 02C3423 Personnel Registration No. R2089915

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