ServiceNow Consutlant

Location Singapore, Singapore
Discipline IT
Job Reference BBBH83631_1572841399
Salary Negotiable
Consultant Name Andalan Rvin James Murillo
Consultant Email james.andalan@manpower.com.sg
Consultant Contact No. 62325731
EA License No. 02C3423
Consultant Registration No. R1331697

  1. Responsible for solution development, competitive costing, commercial proposition integration and business case alignment of Enterprise Services solutions supporting client business, applications and/or information technology environments.
  2. Understands the company's end to end solutions which best address customer needs.
  3. Identifies services opportunities for the company in customer's enterprise information technology and business processes.
  4. Shapes, interprets and helps define client requirements to ensure they address business goals.
  5. Redefines services, service level agreement and other requirements based on client objectives.
  6. Integrates additional services, approaches that add value, improving Total Cost of Ownership and/or business case.
  7. Optimizes solution through balancing cross-tower interactions.
  8. Drives solution and/or pursuit realignment to support higher business value, supports pursuit win themes and value propositions, generates Total Cost of Ownership impact, engages and leads vendors and partners to create solutions.
  9. Defines new approaches for transition, enhancing speed, efficiency, accuracy and client satisfaction.
  10. Directs governance activities, negotiates with governance process leaders on deal needs.
  11. Builds strong professional relationships with key IT and business executives globally.
  12. Applies strong consultative selling techniques to advance opportunities.
  13. Manages problem resolution and customer satisfaction issues through strong partnering capabilities.
  14. Participates in client negotiations, influences strategies and leads technical contract elements.


Requirement

  • Relevant experience in solution selling and/or consultative selling and delivery or account management
  • Demonstrates expert knowledge of outsourcing services and solutions.
  • Applies deep understanding of technical innovations and trends to solve customers' business problems.
  • Has in-depth understanding of the product and services portfolio roadmaps of multiple business units, deep knowledge in area of specialization.
  • ServiceNow skills/experience is a must.

Rvin James Murillo Andalan EA License No. 02C3423 Personnel Registration No. R1331697

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