Services Executive

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference Cris_1559902154
Salary Negotiable
Consultant Name Cristina Malabuyoc Malijan
Consultant Email
Consultant Contact No. 62328835
EA License No. 02C3423
Consultant Registration No. R1111547

Job scopes:

  • Work on Service Lifecycle based on accounts, ensure timely services renewals, and needs enhancement based on the customer changing environment Generate Services Revenue & Profits for the company through means of assisting the sales to win services and support opportunities
  • Generate services cost and quote for the sales reps based on the deadline given
  • Assist sales with services & support related queries
  • Track New & Renewals services opportunity via Microsoft AX
  • Track customer trends pertaining to services
  • Perform data analysis based on Services win/lose rates and Singapore market trends.
  • Customer visitation to explain services offering and gather information on customer pain points.


  • Diploma / Degree in any field
  • Preferably 1-2 years' experience in IT or inside sales function
  • Must customer service oriented, self-motivated, team player, and keen interest to learn
  • Ability to effectively present information to customer and internal stakeholders when required
  • Cisco Product Knowledge is Preferred

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547