Job Responsibilities:

• Participate in ServiceNow implementation project.
• Drive ServiceNow related changes, configure and customize ServiceNow modules.
• Debugging and fixing technical problems.
• Preparation of technical documentation on Jira and Confluence.
• Perform unit testing on software deliverables and provide the relevant assistance during product test, integration test and user acceptance test.
• Provide post-implementation support and carry out investigation and troubleshooting when necessary.

Requirement‍s:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or similar discipline.
• Minimum 4 years' experience in ServiceNow implementation project.
• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.
• Proven problem-solving and analytical abilities.
• Experience working in Agile Scrum teams and productivity tools like Jira and Confluence.
• Exposure to DevOps tools like Jenkins and Kubernetes is a bonus.