Strategy & Operations Specialist (Salesforce)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH137240_1713925982
Salary S$5000 - S$6200 per month
Consultant Name Claudia Kueh Kee Jinq
Consultant Email
Consultant Contact No. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247


  • Support APAC business through best-in-class operations across revenue planning & sales enablement
  • Develop subject matter expertise in processes & systems e.g. client set up, contract & incentives approval, revenue attribution, billing & invoicing, tagging & data cleaning, etc.
  • Help the sales team understand how to navigate systems, handle day-to-day escalations and troubleshooting with speed & accuracy
  • Design and evolve SOP for standard processes by applying critical problem solving skills to identify improvement areas in current processes & systems and propose solutions
  • Develop operational metrics and reporting to unlock insights and analyze operational success and pain points
  • Work closely with cross-functional teams, own communication and stakeholder management


  • At least 2 years of experience working in a fast-paced, operational environment
  • Bachelor degree is a minimum, preferably in a quantitative field
  • Familiarity with major sales CRM platforms (i.e. SalesForce), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms is a plus
  • Excellent communication and interpersonal skills
  • Ability to prioritize multiple projects and tasks and manage time effectively