Job Scope:
Main duties and responsibilities are to assist the System Manager/ Functional Leads on the maintenance & support of Portal Application, and other application(s) on the Outsystems platform as their secondary duty. This includes:
- Defect Management. Responsibilities include tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in PR testing.
- Service Request (SR) Management. Responsibilities include assessment and implementation of SR according to operating procedures, g. data patching requested by users.
- Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing.
- Operations Support. Responsibilities shall minimally include responding to calls / email messages from users about problems/queries with regard to Portal, execution of scheduled events such as monthly jobs, financial/calendar year-end activities, interface testing, support of audit-related activities, decommissioning activities.
- Update changes to the documentation where necessary. Examples of documentation minimally include the following: Functional Design (FD) specification / Technical Design (TD) specification
- Ensure the smooth operation of the Portal, and support is not disrupted during normal office working hours
- Maintain the development hardware and software patches
- Upgrade of software such as application server, and testing arising from the software upgrade
Qualifications:
- At least eight (8) years of working experience in information technology; of which at least five (5) years of working experience in software development using OutSystems Agile development platform.
- At least one (1) project implementation experience in OutSystems.
- Experience in supporting IT projects on OutSystems Platform.
- Good knowledge of Microsoft SQL Server platform.
- OutSystems Associate Developer certified or equivalent
Interested candidates can click apply for more information.
** We regret to inform that only shortlisted candidates will be notified. **
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Bernice Mae Nocum Rallonza EA License No. 02C3423 Personnel Registration No. R1442141
